With utility service providers increasingly joining the smart systems movement, it has become clear that continued progress greatly depends upon customer buy-in, either through rate cases or the customers’ own installation of smart devices at the home. Creative education efforts can place customers in a partnership role with utilities and can help users understand the… Keep reading →
Change is sweeping through utility telecommunications at a furious pace, as nearly 60 percent of electric and water providers are planning for replacement, upgrades or new communications infrastructure in the next five years. “This change is challenging utilities to adapt to transformative technologies, and to place a heightened focus on security and regulation,” said Dean… Keep reading →
