Across the country, and increasingly around the globe, information technology is playing a key role in the operations and organizational management of utility service providers. From customer-facing smart-metering technologies to administrative software tools that enhance automation and network monitoring, the revolution in interconnectivity has brought increased productivity and efficiencies, but also new areas of risk and vulnerability.

As a result, utility service providers must take a broad-spectrum approach to hardening their facilities, especially to cyber-criminals and hostile nation states that have the capability to cause harm and catastrophic impact to a system without ever approaching its physical structure. Keep reading →