Smart meters in hot weather

For the average residential customer, there’s a lot of confusing information out there about smart meters. Much of the discussion around the smart grid focuses on how advances in technology will benefit utilities.

While it’s true that a self-healing grid will bring shorter, less frequent outages and that smart meters can help make the electrical grid more efficient, most customers view reliability of electrical service as a given, not a benefit. In order to increase customer acceptance and adoption of advanced metering technology, the personal benefits need to be framed in ways that resonate with residential customers. Keep reading →